Today, it all comes together at Jones Junction in Bel Air—eight new and four used automobile dealerships along with award-winning, factory authorized service and parts divisions and a fullservice body shop which, together, form Jones Junction, Inc. But, Vernon Jones still recalls selling cars as a young man in Conowingo, Maryland at a Studebaker dealership which his father, C. M. Jones, established in 1917 and which Vernon and his wife later purchased in 1950.
Thanks to the innovative management skills of both of these men, the dealership became very successful and, in 1963, Plymouth and Nissan, as well as Honda Motorcycles, became part of the Jones family business.
In 1965, Jones Junction moved to its present Bel Air location, serving the people of Harford County. It added more new franchises in 1966 and implemented a number of innovative business strategies, policies and procedures. Don Kilby joined Jones Junction as a partner in 1981. Today, Jones Junction employs 400 people at a multidealership complex composed of eight different automobile brands—Chrysler, Dodge, Hyundai, Jeep, Nissan, Scion, Subaru and Toyota.
Chairman of the Board, Vernon Jones, now is semi-retired, which allows him to become more personally involved in community affairs and charitable activities. Mr. Jones and other Jones Junction administrators have long recognized that the company owes its phenomenal success to its neighbors—the people of Harford County.
Jones Junction is extremely appreciative and makes every effort to give back to the community through the many small charities that benefit Harford County residents. The company also was a major contributor to the Upper Chesapeake Medical Center Building Fund, is an enthusiastic benefactor of The MA and PA Heritage Trail and a supporter of The March of Dimes as well as The RAACE Foundation which functions to raise awareness and promote prevention of child abuse.
Vernon’s three children, Larry, Danny and Beverly Jones, have assumed many of his roles and continue to exhibit his humanitarian values, business philosophies and innovative style of management. “Even though our customers have very high standards, our goal is to always exceed both their sales and service expectations,” says General Manager Bryan Kilby.
Another goal of the company is to change the public’s stereotypical opinion about car dealerships and to gain loyal customers through its revolutionary Jones for a Lifetime program. First-time customers are a bit astounded, to say the least. Offered free, for the life of any new or used vehicle purchased from Jones, is an engine guarantee and oil changes plus free car washes when service is performed. Within a 50-mile radius, Jones offers free pickup of any Jones purchased vehicle scheduled for service and delivery of a loaner to the customer’s home or place of business. The serviced and washed vehicle will be delivered back to the customer and the loaner picked up. Free manicures, shoe shines and other niceties are offered for those bringing their car into the dealership for service.
Because of its endless dedication to achieving customer satisfaction, Jones Junction has become the largest new car dealership in the state of Maryland.
1504 Bel Air Road
Bel Air, MD 21014
Pictured left to right: Bryan Kilby, Larry Jones, Steve Smeltzer, Danny Jones
and Vernon Jones
Photography: Coyle Studios
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